If the charging indicator (lightning bolt) is not visible, the charger does not detect the watch. Try the following tips:

·         Reseat the watch on the charger

·         Verify watch is seated snugly on charger with no gap

·         Verify nothing is between charger and device, i.e. no dust, tape, etc.

·         Make sure the charger is getting power. Verify the charge’s USB cable works with other devices.

·         Try changing the charger’s power source, i.e. move to wall outlet from laptop.

·         Device may be defective. Try replacing if watch is under warranty. For more information on warranty, go to “WHAT IS THE WARRANTY ON MY SMARTWATCH?”


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Product Features

  • Looks like a watch, acts like a smartwatch-these no-charge hybrid smartwatches feature built-in activity tracking, filtered notifications and multiple time zones.
  • Snap a photo, ring your phone, control your music and more with the customizable link button.
  • Track your everyday accomplishments including steps, distance, and calories burned and monitor your sleep duration and quality.
  • When a notification or alert arrives for an important text, email or app update, a gentle buzz lets you know right away.
  • This stylish wrist essential is always on, always connected with a battery life up to six months (based on usage) and automatically syncs to your phone. Compatible with phones running Android OS 4.4+ or iPhone 5/iOS 8.2+.
  • Water Resistance ISO 22810 Rating


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